Privacy Policy

At Dermacian, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from our website visitors and patients:

• Personal Information: Name, phone number, email address, and any information you provide through our contact form.
• Medical Information: Details about your skin or hair concerns shared during consultations or through our contact form.
• Technical Information: IP address, browser type, device type, operating system, and usage data collected through cookies and analytics tools.
• Communication Records: Emails, phone call records, and messages exchanged with our team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your appointments
• To provide personalized dermatological care and treatment recommendations
• To respond to your inquiries and provide customer support
• To send appointment reminders and important updates about your care
• To improve our website, services, and patient experience
• To comply with legal and regulatory obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your medical information is treated with the highest level of confidentiality and stored securely.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We continuously review our security practices to maintain data integrity.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

5. Third-Party Services

We may use third-party services (such as Google Analytics, form processing services, and map embeds) that collect information as per their own privacy policies. These service providers are contractually obligated to protect your data and use it only for the intended purpose.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications
• Withdraw consent for data processing where consent is the legal basis

7. Children's Privacy

We provide dermatological care to patients of all ages. If you are under 18, please use our services with the involvement of a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: care@dermacian.com
• Phone: +91 9461665511
• Address: C-8/19-B, Sarathi Marg, Chitrakoot, near SBI Bank Chauraha, Sector 8, Vaishali Nagar, Jaipur, Rajasthan 302021